Insights & guides
Practical, honest writing for funeral directors — after-hours call handling, first-call intake, pricing conversations, and where AI helps without ever replacing your people.
On compassion, the best human operators still win the first call. On concurrency, consistency, records, and cost, the AI wins on physics. An honest comparison from the builder side.
US pet cremation grew 12.5 percent a year from 2019 to 2024. Funeral homes already own the hardest parts of this business. The leads die at the phone, at night.
Practical notes on call handling and AI for funeral homes, from an engineer and pastor who builds the tools. No spam, unsubscribe anytime.
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